BEAM – Cookie Policy

Cookie Policy

(version 20/02/2026)

Belgian Secure Communications ("BSC"), the administrator of this website and application, uses cookies and similar technologies (collectively referred to as "cookies") to improve your browsing experience and to better tailor the website and the application to your preferences. This cookie policy provides you with more information about the cookies used on the website and the application and how you can change your cookie preferences.

About cookies
List of cookies used on the website
List of cookies used on the application
Other storage techniques we use (not cookies)
Your cookie preferences
Updates
Contact

1. ABOUT COOKIES

Cookies and other similar technologies can be used on your computer or mobile device when visiting websites and applications to store or access certain information. You can find more information about the different types of cookies below. For a complete list of the cookies used on this website, see List of cookies used on the website. For a complete list of the cookies used on the application, see List of cookies used on the application.

Cookies can serve different purposes:

Essential cookies are cookies that are necessary for the correct functioning of the website and application (e.g., to avoid overload on the website and application, keeping it functional and accessible). These cookies can be used without your consent.
Functional cookies are cookies that are necessary to improve your browsing experience or to provide a functionality explicitly requested by you (e.g. remembering your settings). These cookies can also be used without your consent.
Analytical cookies are cookies that collect information about how you use the website and application to improve search engine hits and the functioning of the website and application (e.g. see how users move around the website and application when they are using it to ensure that users find what they are looking for easily). These cookies are only used if you have given your consent.

Cookies may be placed by the website or application operator itself or by a third party:

First party cookies are cookies that are placed directly by the website or application operator and can only be read by the website and the application.
Third party cookies are cookies that are placed on the website or application by third parties and/or used to send certain information about your visit to a third party. This happens, for example, because the website or application contains elements from other sites, such as images, social media plug-ins or advertisements. When the browser or other software retrieves these elements from other sites, the cookies used by those other sites are considered third party cookies.

Cookies have an expiry date:

Temporary cookies (session cookies) are cookies that are stored temporarily on your computer or mobile device during the browsing session and are deleted when you close your browser or application.
Persistent cookies remain on your computer or mobile device after you close your browser or application and will recognise you when you revisit the website or application. These cookies are removed after a certain expiry date.

2. LIST OF COOKIES USED ON THE WEBSITE

Below you will find the complete list of cookies used on the website:

None

3. LIST OF COOKIES USED ON THE APPLICATION

Below you will find the complete list of cookies used on the application:

Cookie details (domain, purpose, retention, party)

Domain	Cookie / Identifier Type	Description	Retention	First Party / Third Party
web.beam.belgium.be	`react_sdk_session_lock_ping`	Tracks whether an active application instance holds the session lock by periodically writing a timestamp. Stale after 15 seconds.	Session	First Party
web.beam.belgium.be	`react_sdk_session_lock_claimant`	Coordinates lock ownership between application instances during startup and shutdown transitions.	Session	First Party
web.beam.belgium.be	`react_sdk_session_lock_owner`	Stores the identifier of the current lock-holding instance for diagnostic and debugging purposes only.	Session	First Party
xxxx-mas.beam.belgium.be	CSRF Cookie (Security Cookie)	Stores a unique token to protect against Cross-Site Request Forgery attacks during login. Used in both desktop and mobile device browsers.	Session	First Party
xxxx-mas.beam.belgium.be	Session Cookie (Authentication Cookie)	Maintains the user’s authenticated session with Keycloak, avoiding repeated logins. Used in both desktop and mobile device browsers.	Session / Inactivity timeout	First Party
xxxx-mas.beam.belgium.be	Upstream-oauth2-sessions Cookie (Authentication Cookie)	Manages the OAuth 2.0 session between the application and Keycloak, enabling token refresh and SSO support. Used in both desktop and mobile device browsers.	Session	First Party

4. OTHER STORAGE TECHNIQUES WE USE (NOT COOKIES)

In addition to cookies, BEAM also uses 'Local Storage', a web technology similar to cookies that can store larger amounts of data. This enables the BEAM app to store, for example, your chat history and room list on your device for faster access.

5. YOUR COOKIE PREFERENCES

When you visit the website or application for the first time, your cookie preferences will be requested via a banner.

You cannot refuse essential cookies and functional cookies if you want to visit/use our website and application. However, functional cookies are only placed after you have indicated your preferences.

Analytical cookies will only be placed if you give your consent via the cookie preferences. Refusing certain analytical cookies may mean that certain functionalities of the website and application will not be available.

You can revoke your consent at any time via the cookie preferences.

6. UPDATES

This cookie statement may be amended from time to time, within the limits of applicable data protection regulations. You will always have access to the most recent version via the website and application.

7. CONTACT

If you have any questions about the use of cookies on the website and/or application, you can always contact us by email: privacy@beam.belgium.be