Chat Export
Learn how to export your message history from specific rooms. With the chat export function, you safely retrieve all your messages, attachments, and important data onto your computer. This is how you do it step by step.
Note: Chat export is currently only available via the BEAM web client. Open BEAM in your browser to get started.
Step-by-step: here is how you export your chat
- Open the desired room or chat
Go to the conversation whose history you want to keep. - Open room info
Click on the information iconin the top right corner of the window.
- Start export
Select Chat export from the dropdown menu. - Choose file format
- HTML → Preserves formatting, emojis and links
- Plain text → No formatting or media
- JSON → Contains full metadata
- Determine scope
Choose how many messages you want to include (see explanation below). - Choose whether to export attachments
Check the Add attachments box to keep images, videos and documents in the file. - Set file size
Default is set to 100 MB. Adjust this if you are exporting many attachments. - Download file
Click Save. The export is generated and download starts automatically. - Save file
Choose a location on your computer where you can find it easily.
Which option suits you?
Scope: How many messages do you want?
| Option | When do you choose this? |
|---|---|
| From the beginning | You want a complete overview or a complete audit trail of the room. |
| Last X messages | You want to save space or only archive recent conversations. |
Format: Which file format do you choose?
| Format | Benefits | Drawbacks |
|---|---|---|
| HTML | Preserves formatting, emojis, links and room composition. | Gives a slightly larger file. |
| TXT | Very small file, readable in any text editor or spreadsheet. | No formatting and attachments. |
| JSON | Contains all metadata (timestamps, users, etc.). Easy to process in software. | Less suitable for manual reading. |
